"I haven't been in town for a while," he muses out loud to try to further explain his lack of knowledge. It's been even longer since he's come in during the middle of the day. Travel when the least amount of people are out. Leave less space for something to go wrong. Truthfully, he should consider moving to a place with an actual address and start using those delivery apps that have come around in recent years.

Why did the humans have to come up with a convenient service after he'd gotten himself settled and comfortable in his cabin?

"My name's Aeron." He pauses a moment as he looks toward the sound of Jae's voice behind the blindfold. "So, do you often find yourself lending a hand to helpless strangers?"